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Response Codes

Every answer of the API carries a numeric code next to status and msg: 7777777 when the call succeeded, a 7770xxx code when it failed.

Markdown

Response format

Success

JSON
{
    "status": 1,
    "code": 7777777,
    "msg": "SUCCESS"
}

The method's own fields follow msg. transfer_status answers "msg": "Completed" for a completed transfer.

Failure

JSON
{
    "status": 0,
    "code": 7770405,
    "msg": "user_code is required"
}

Note

Decide on status or code, not on msg. The msg text is written for people and logs: it often names the exact field or value at fault (for example provider_code PGSOFT does not support game history), so its wording varies.

  • Every JSON answer comes with HTTP status 200. Two failures are not JSON: a request body that is not valid JSON is refused with HTTP 400, and a request from a blocked IP address gets no answer at all.
  • A request that fails validation reports its first problem only: 7770405 for a missing field, 7770006 for an invalid amount, and 7770400 for anything else, with the reason in msg.

Codes

Success

Code msg Meaning
7777777 SUCCESS (Completed for transfer_status) The call succeeded

Request and agent

Code msg Meaning
7770400 The reason, for example perPage must be less than or equal to 1000000, lobby_url is not allowed to be empty, foo is not allowed A parameter is invalid: wrong type, out of range, empty, not accepted by the method, or an invalid combination
7770404 Invalid Agent. Unknown agent_code, or a wrong agent_token
7770405 <field> is required, for example user_code is required A required parameter is missing
7770406 method is required, or Unknown method: <method> The method is missing or does not exist
7770407 The reason, for example provider_code <code> was not found, provider_code <code> is currently disabled, provider_code <code> is not enabled for this agent, provider_code <code> does not support game history The provider cannot be used for this request
7770410 user_codes must be a JSON array of user codes control_users_rtp: user_codes is not a JSON array
7770412 rtp must be less than or equal to 99 when isTest=0 and isPromo=0, or rtp must be greater than or equal to 120 when isTest=1 and isPromo=0 The RTP is outside the range your agent account allows
7770414 This agent can't use this API. Your agent type cannot call this method
7770415 Seamless agent can't use this API. A Transfer API method was called by a Seamless agent
7770416 Blocked Agent The agent is blocked
7770417 Deleted Agent The agent is deleted
7770429 Rate Limit Error The method was called again within its rate limit

Users, balances, bonuses and tours

Code msg Meaning
7770003 Invalid User The user does not exist
7770006 The reason, for example amount must be greater than 0, amount must have no more than 2 decimal places The amount is invalid
7770012 Duplicated Agent Sign. user_deposit / user_withdraw: the agent_sign was already used for this user
7770013 agent_sign <agent_sign> was not found for user_code <user_code> transfer_status: there is no transfer with this agent_sign
7770014 Insufficient agent funds. (bonus_create and tour_create add the amounts, for example Insufficient agent funds. (tour: 7000, agent balance: 5000)) Your agent balance does not cover the request: user_deposit, bonus_create, tour_create, or game_launch by a Seamless agent without balance
7770015 Insufficient user funds. user_withdraw: the user's balance is lower than the amount
7770017 Influencer count exceed. The agent has reached its limit of users
7770018 Processing transfer_status: the transfer has not completed
7770024 Duplicated Tour Id. tour_create: the tour_id is already used
7770025 There is no running tour. tour_cancel: no running tour with this tour_id
7770026 Duplicated Bonus Id. bonus_create: the bonus_id is already used
7770027 There is no such bonus. (with the reason when the bonus is over, for example (bonus_id bonus_777 is finished)) bonus_cancel: no open bonus with this bonus_id for this user and game

Server

Code msg Meaning
7770500 Internal Error The request failed on our side. Retry later, and contact support if it keeps happening
7770502 External Error : <reason>. The reason is the game server's code, or a sentence, for example External Error : the request to the PRAGMATIC game server failed The game server refused the request or did not answer. Each method's page lists its reasons