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Free Spins

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Overview

The Free Spins page lets you reward users who are playing slot games right now. Two rewards can be given from it:

  • Bonus: one winning round worth up to an amount you choose. Bonuses work on all slot games of supported providers.
  • Free Tour: a set of free base spins at a fixed bet level that together pay close to an amount you choose. Free tours work on PRAGMATIC games only for now.

You can also cancel a bonus or a free tour that has not paid out yet.

The same actions are available from your site backend through the API: see Bonus API and FreeSpin Tour API. The page's tables are there too: Player List, Bonus History and Tour History.

Opening the page

In the back office, open Games → Free Spins, or go to:
https://my.nexusggr.com/app/free_spins

If you do not see the menu item, the page has not been enabled for your agent. Ask your upline or support.

Playing Users

The Playing Users table lists the users who are playing a slot game under your agent right now, with their game, balance, bet, total debit and credit, and RTP. It refreshes every 5 seconds. Admins choose the agent at the top of the table.

Each row has these buttons:

  • Bonus: give the user a bonus on the game they are playing.
  • Free Tour: give the user a free tour on that game. Shown only for games that support free tours.
  • Control RTP: set the user's target RTP. See Control RTP.

Giving a Bonus

Click Bonus and fill in:

Field Description
Max Bet The highest total bet per spin, in your currency, at which the bonus round is given
Amount The most the bonus round pays, in your currency, with at most 2 decimals

How it works:

  • Amount is taken from your agent balance as soon as you click Give.
  • The bonus is given on the user's next round on that game at a total bet of Max Bet or less. That round pays between 70% and 100% of Amount.
  • The user pays that round's bet as usual and gets its win like any other win.
  • When the round ends, what it did not pay comes back to your agent balance.
  • If the user already has a bonus on the game, the new one waits until the earlier ones are given.

Giving a Free Tour

Click Free Tour and fill in:

Field Description
Bet Level The bet of each free spin: 1 is the game's minimum bet, 2 the next one, and so on
Spins Number of free spins, 1 – 1000
Amount Target payout of the whole tour, in your currency. The tour pays close to it, never more
Expires in (hours) How long the tour stays playable, 1 – 720 hours

How it works:

  • What the tour will really pay is worked out when it is created and taken from your agent balance. Your balance must cover the full Amount.
  • The user plays the free spins in that game without paying for them.
  • If the tour expires or is canceled, what it has not paid comes back to your agent balance.
  • A user can have only one tour on a game at a time.

Bonuses and Free Tours tables

Below the users, the Bonuses and Free Tours tables show what was given, with its amount, what it has paid, and its status. Filter them by agent (admins only), user, game and date, then click Search.

Bonus status

Status Meaning
Creating Being sent to the game server
Waiting Given, waiting for the user's next round within Max Bet
Running The user is in the bonus round
Finished The bonus round is over
Refused The game server refused it. All of the amount came back
Canceled Canceled. What it had not paid came back

Free tour status

Status Meaning
Active Can be played. Spins Left shows how many spins remain
Finished All of its spins were played
Expired Its time ran out. What it had not paid came back
Canceled Canceled. What it had not paid came back
Failed It could not be created

Canceling

Click Cancel on a row of either table.

  • Bonus: a waiting bonus is canceled at once, and all of its amount comes back. A running bonus can be canceled only once the user has left its round alone for a day.
  • Free Tour: an active tour is canceled at once, and what it has not paid comes back.

Cancel is not shown for a bonus or tour that is already over.